Contact Us
Have questions about FinRisk AI? Our team is here to help you with any inquiries about our platform and services.
Get in Touch
We're here to help and answer any questions you might have. We look forward to hearing from you.
Email Us
support@finriskai.com
sales@finriskai.com
Support Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Weekend: 10:00 AM - 4:00 PM EST
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Frequently Asked Questions
Find quick answers to common questions about our support services
What's your typical response time?
We aim to respond to all inquiries within 24 hours during business days. Premium subscribers receive priority support with faster response times.
Do you offer phone support?
Phone support is available for Enterprise plan subscribers. All other users can reach us via email or our online contact form.
How can I report a technical issue?
Use our contact form and select "Technical Support" as the subject. Please include any relevant screenshots or error messages.
Can I schedule a demo?
Yes! Select "Sales Query" in the contact form, and our team will reach out to schedule a personalized demo of FinRisk AI.